This Privacy Notice for Gobind Gill D.V.M. Inc. (doing business as Armstrong Pet Hospital) ("we,"
"us," or "our"), describes how and why we might access, collect, store, use, and/or share
("process") your personal information when you use our services ("Services"),
including when you:
Download
and use our mobile application, our Facebook
application(Armstrong Pet
Hospital), or any
other application of ours that links to this Privacy
Notice
Engage with
us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy
Notice will help you understand your privacy rights and choices. We are responsible for making decisions
about how your personal information is processed. If you do not agree with our policies and practices, please
do not use our Services. If you still have any questions or concerns,
please contact us at armstrongpethospital@gmail.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but
you can find out more details about any of these topics by clicking the link following each key point or by using
our table of
contents below to find the section you are looking
for.
What personal
information do we process? When you visit, use, or navigate our Services, we may process personal
information depending on how you interact with us and the Services, the choices you make, and the products
and features you use. Learn more about personal information you disclose to us.
Do we process any
sensitive personal information? Some of the information may be considered "special" or "sensitive" in
certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We may process sensitive personal information when necessary with your
consent or as otherwise permitted by applicable law. Learn more about sensitive information we process.
Do we collect any information from third parties?We do not collect any information from third parties.
How
do we process your information? We process your information to provide, improve, and administer
our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent. We process your information only when we
have a valid legal reason to do so. Learn more about how we process your information.
In what situations and
with which types of parties
do we share personal information? We may share information in specific situations and with specific
categories of third parties.
Learn more about when and with whom we share your
personal information.
How do we keep your information safe? We have adequate
organizational and
technical processes and procedures in place to protect your personal information. However, no electronic
transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will
not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more
about how we keep your information
safe.
What are your rights? Depending on where you are located
geographically, the applicable privacy law may mean you have certain rights regarding your personal
information. Learn more about your privacy
rights.
How do you exercise your rights? The easiest way to
exercise your rights is by submitting a data subject access request, or by contacting
us. We will consider and act upon any request in accordance with applicable data protection
laws.
In
Short:We collect personal information that you
provide to us.
We collect personal
information that you voluntarily provide to us when you register on the Services, express an
interest in obtaining information about us or our products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Personal Information Provided by You. The
personal information that we collect depends on the context of your interactions with us and the Services, the
choices you make, and the products and features you use. The personal information we collect may include
the following:
names
phone
numbers
email
addresses
mailing
addresses
contact
preferences
billing
addresses
debit/credit card
numbers
Sensitive Information.When necessary, with your consent or as otherwise permitted by applicable
law, we process the following categories of sensitive information:
social security numbers or other government
identifiers
date of
birth
Application
Data. If you use our application(s), we also may collect the following information if you choose to
provide us with access or permission:
Mobile
Device Access. We may request access or permission to certain features from your mobile device,
including your mobile device's calendar,
reminders, sms messages, and other features. If you wish to change our access or permissions, you
may do so in your device's settings.
Mobile
Device Data. We automatically collect device information (such as your mobile device ID, model, and
manufacturer), operating system, version information and system configuration information, device and
application identification numbers, browser type and version, hardware model Internet service provider and/or
mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may
also collect information about the phone network associated with your mobile device, your mobile device’s
operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and
information about the features of our application(s) you accessed.
Push
Notifications. We may request to send you push notifications regarding your account or certain features
of the application(s). If you wish to opt out from receiving these types of communications, you may turn them
off in your device's settings.
This information
is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our
internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal
information.
Information collected when you use our Facebook
application(s). We by default access your Facebook
basic account information, including your name, email, gender, birthday, current city, and profile picture URL,
as well as other information that you choose to make public. We may also request access to other permissions
related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access
to each individual permission. For more information regarding Facebook permissions, refer to the
Facebook Permissions Reference page.
2. HOW DO WE PROCESS YOUR
INFORMATION?
In Short: We process your information to
provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to
comply with law. We may also process your information for other
purposes with your
consent.
We process
your personal information for a variety of reasons, depending on how you interact with our Services,
including:
To
facilitate account creation and authentication and otherwise manage user accounts. We may process
your information so you can create and log in to your account, as well as keep your account in working
order.
To
enable user-to-user communications. We may process your information if you choose to use any of
our offerings that allow for communication with another user.
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To
request feedback. We may process your information when necessary to request feedback and to
contact you about your use of our Services.
To
deliver targeted advertising to you. We may process your information to develop and display personalized content and
advertising tailored to your interests, location, and more.
To
determine the effectiveness of our marketing and promotional campaigns. We may process your
information to better understand how to provide marketing and promotional campaigns that are most relevant
to you.
To
comply with our legal obligations. We may process your information to comply with our legal
obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short: We may share information in
specific situations described in this section and/or with the following categories of third
parties.
Vendors, Consultants, and Other Third-Party Service
Providers. We may share your data with third-party vendors, service providers, contractors, or agents
("third parties") who perform services for us or on our behalf and require access to
such information to do that work. We have contracts in place with our
third parties, which are designed to help safeguard your personal information. This means that they cannot do
anything with your personal information unless we have instructed them to do it. They will also not share your
personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.
The categories of third parties we may share personal information with are as
follows:
Communication & Collaboration
Tools
Payment Processors
Order Fulfillment Service
Providers
Specific Brand targeted
marketing
We also may need to share your personal information in the following
situations:
Business Transfers. We may
share or transfer your information in connection with, or during negotiations of, any merger, sale of company
assets, financing, or acquisition of all or a portion of our business to another
company.
Affiliates. We may share your information with our affiliates,
in which case we will require those affiliates to honor this Privacy Notice. Affiliates include our parent company and any
subsidiaries, joint venture partners, or other companies that we control or that are under common control with
us.
4. DO WE USE COOKIES AND OTHER
TRACKING TECHNOLOGIES?
In Short: We may use cookies and other
tracking technologies to collect and store your information.
We may
use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you
interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent
crashes, fix bugs, save your preferences, and assist with basic site
functions.
We also permit third parties and service providers to use online
tracking technologies on our Services for analytics and advertising, including to help manage and display
advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders
(depending on your communication preferences). The third parties and service providers use their technology
to provide advertising about products and services tailored to your interests which may appear either on our
Services or on other websites.
To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes
targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of
these online tracking technologies by submitting a request as described below under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?"
Specific information about how we use such
technologies and how you can refuse certain cookies is set out in our Cookie Notice.
5.
HOW LONG DO WE KEEP YOUR
INFORMATION?
In Short: We keep your information for as
long as necessary to fulfill
the purposes outlined in this Privacy Notice unless otherwise required by
law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or
permitted by law (such as tax, accounting, or other legal requirements).
No purpose in this notice will require us keeping your personal information for longer than thirty six (36) months past the start of the idle period of the user's account.
When we have no
ongoing legitimate business need to process your personal information, we will either delete or anonymize such information,
or, if this is not possible (for example, because your personal information has been stored in backup archives),
then we will securely store your personal information and isolate it from any further processing until deletion is
possible.
6. HOW DO WE KEEP YOUR INFORMATION
SAFE?
In Short: We aim to protect your personal
information through a system of organizational and technical security
measures.
We have implemented appropriate and reasonable technical and
organizational security
measures designed to protect the security of any personal information we process. However, despite our
safeguards and efforts to secure your information, no electronic transmission over the Internet or information
storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information. Although we will do our best to protect your personal
information, transmission of personal information to and from our Services is at your own risk. You should only
access the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM
MINORS?
In Short: We do not knowingly collect data
from or market to children under 18 years of age.
We do not knowingly collect, solicit data from,
or market to children under 18 years of age, nor do we knowingly sell
such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such
minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of
age has been collected, we will deactivate the account and take
reasonable measures to promptly delete such data from our records. If you become aware of any data we may
have collected from children under age 18, please contact us at __________.
8. WHAT ARE YOUR PRIVACY
RIGHTS?
In Short:You may review, change, or terminate your
account at any time, depending on your country, province, or state of residence.
Withdrawing
your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable
law, you have the right to withdraw your consent at any time. You
can withdraw your consent at any time by contacting us by using the contact details provided in the section
"HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?" below.
However,
please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows,
will it affect the processing of your personal information conducted in reliance on lawful processing grounds
other than consent.
Opting out of marketing and promotional
communications:You can unsubscribe from our marketing and promotional
communications at any time by clicking on the unsubscribe link in the
emails that we send,
replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting us using the
details provided in the section "HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However,
we may still communicate with you — for example, to send you service-related messages that are necessary
for the administration and use of your account, to respond to service requests, or for other non-marketing
purposes.
No mobile information will be shared with third parties or affiliates for
marketing or promotional purposes. Information sharing to subcontractors in support services, such as
customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and
consent; this information will not be shared with third parties.
Account
Information
If you would at any time like to review or change the information in your account or terminate your
account, you can:
Contact us using the contact information
provided.
Upon your request to terminate your account, we will deactivate
or delete your account and information from our active databases. However, we may retain some information in
our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or
comply with applicable legal requirements.
Cookies and similar technologies: Most Web
browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to
remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect
certain features or services of our Services.
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference
not to have data about your online browsing activities monitored and collected. At this stage, no uniform
technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that automatically communicates your
choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we
will inform you about that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to
web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do
not respond to them at this time.
10. DO UNITED STATES RESIDENTS HAVE
SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, you may have the right to request
access to and receive details about the personal information we maintain about you and how we have
processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the
right to withdraw your consent to our processing of your personal information. These rights may be limited in
some circumstances by applicable law. More information is provided below.
Categories of Personal Information We
Collect
The table below shows the categories of
personal information we have collected in the past twelve (12) months. The table includes illustrative examples
of each category and does not reflect the personal information we collect from you. For a comprehensive
inventory of all personal information we process, please refer to the section "WHAT INFORMATION DO WE
COLLECT?"
Category
Examples
Collected
A.
Identifiers
Contact
details, such as real name, alias, postal address, telephone or mobile contact number, unique personal
identifier, online identifier, Internet Protocol address, email address, and account
name
YES
B. Personal information as defined in the California Customer
Records statute
Name,
contact information, education, employment, employment history, and financial
information
C. Protected classification characteristics under state or federal
law
Gender, age, date of
birth, race and ethnicity, national origin, marital status, and other demographic
data
NO
D.
Commercial information
Transaction information, purchase history, financial details, and payment
information
NO
E.
Biometric information
Fingerprints and voiceprints
NO
F. Internet or other similar network
activity
Browsing
history, search history, online behavior, interest data, and interactions with our and other websites,
applications, systems, and advertisements
NO
G. Geolocation
data
Device
location
NO
H. Audio,
electronic, sensory, or similar information
Images and audio, video or call recordings created in connection with our
business activities
YES
I. Professional or employment-related
information
Business
contact details in order to provide you our Services at a business level or job title, work history, and
professional qualifications if you apply for a job with us
NO
J. Education
Information
Student
records and directory information
NO
K. Inferences drawn from collected personal
information
Inferences drawn from any of the collected personal information listed above
to create a profile or summary about, for example, an individual’s preferences and
characteristics
NO
L. Sensitive personal
Information
Debit or credit card numbers and
drivers' licenses
YES
We only collect sensitive personal information, as defined by applicable
privacy laws or the purposes allowed by law or with your consent. Sensitive personal information may be used,
or disclosed to a service provider or contractor, for additional, specified purposes. You may have the right to
limit the use or disclosure of your sensitive personal information. We do
not collect or process sensitive personal information for the purpose of inferring characteristics about you.
We may also
collect other personal information outside of these categories through instances where you interact with us in
person, online, or by phone or mail in the context of:
Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain
the collected personal information as needed to provide the Services or for:
Category A - As long as the user has an
account with us
Category B - As long as the user has an
account with us
Category H - As long as the user
has an account with us
Category L - As long as the user has an account with us
We may disclose your personal information with
our service providers pursuant to a written contract between us and each service provider. Learn more about
how we disclose personal information to in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?"
We may use your
personal information for our own business purposes, such as for undertaking internal research for
technological development and demonstration. This is not considered to be "selling" of your personal
information.
We have not sold or shared any personal
information to third parties for a business or commercial purpose in the preceding twelve (12) months.
We have
disclosed the following categories of personal information to third parties for a business or commercial purpose
in the preceding twelve (12) months:
Category B. Personal
information as defined in the California Customer Records law
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You have rights under certain US state
data protection laws. However, these rights are not absolute, and in certain cases, we may decline your
request as permitted by law. These rights include:
Right to know whether or not we are processing your
personal data
Right to
access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your
personal data
Right to obtain
a copy of the personal data you previously shared with us
Right to non-discrimination for
exercising your rights
Right to opt
out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that
produce legal or similarly significant effects ("profiling")
Depending upon the state where you live, you may also have
the following rights:
Right to obtain a list of
the categories of third parties to which we have disclosed personal data (as permitted by applicable law,
including the privacy law in
California)
Right to limit use and disclosure of sensitive personal data (as permitted by applicable
law, including the privacy law in California)
Under certain US state data protection laws, you can designate an authorized agent to make a
request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf
in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine
you are the same person about whom we have the information in our system. We will only use personal
information provided in your request to verify your identity or authority to make the request. However, if we
cannot verify your identity from the information already maintained by us, we may request that you provide
additional information for the purposes of verifying your identity and for security or fraud-prevention
purposes.
If you submit the request through an authorized agent, we may need
to collect additional information to verify your identity before processing your request and the agent will need to
provide a written and signed permission from you to submit such request on your behalf.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits
our users who are California residents to request and obtain from us, once a year and free of charge,
information about categories of personal information (if any) we disclosed to third parties for direct marketing
purposes and the names and addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would like to make such a request,
please submit your request in writing to us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
11. DO WE MAKE UPDATES TO THIS
NOTICE?
In Short: Yes, we will update this notice as necessary
to stay compliant with relevant laws.
We may update this
Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this
Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently
posting a notice of such changes or by directly sending you a notification. We encourage you to review this
Privacy Notice frequently to be informed of how we are protecting your
information.
12.
HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
If you have questions or comments about this notice, you may contact us
by post at:
Gobind Gill D.V.M. Inc.
1710 Shaw Ave
Clovis, CA93611
United
States
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
Based on the applicable laws of your
country or state of residence in the US, you may
have the right to request access to the personal information we collect from you, details about how we have
processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These
rights may be limited in some circumstances by applicable law. To request to review, update, or delete your
personal information, please fill out and submit a data subject access request.